[Policies]

Privacy

Last updated: Jan 29, 2026

1. What Information We Collect

Vista HQ collects information that you voluntarily provide when you:

  • Submit a form on our website
  • Book a call or consultation
  • Communicate with us via phone, SMS, or email

This may include:

  • Name
  • Phone number
  • Email address
  • Property-related details
  • Communication history (messages, call notes)

We do not collect sensitive personal information unless explicitly required for service delivery.

2. How User Data Is Used

We use collected information to:

  • Respond to inquiries and requests
  • Provide short-term rental management services
  • Schedule and confirm appointments
  • Send service-related updates and communications
  • Improve our operations and customer experience

We do not sell or rent personal data.

3. SMS Opt-In Details

By providing your phone number and opting in, you consent to receive SMS messages from Vista HQ related to:

  • Inquiries and follow-ups
  • Appointment confirmations or rescheduling
  • Service-related updates

Message frequency varies.

You may opt out at any time by replying STOP.

4. Cookies & Tracking Practices

Our website may use cookies or similar technologies to:

  • Analyze website traffic
  • Improve site functionality
  • Understand user behavior

You can control cookie preferences through your browser settings.

5. Data Security & Handling

We implement reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure.

Access to data is limited to authorized personnel and trusted service providers.

6. User Rights

You have the right to:

  • Request access to your data
  • Request corrections or deletion
  • Withdraw SMS consent at any time

Requests can be made by contacting us directly.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing is limited to service providers who assist in delivering our services.

8. Contact Information

📧 Email: support@vista-hq.com

🌐 Website: https://www.vista-hq.com